Frequently Asked Questions
Account & Appointments
No account is required. Call or text (949) 551-6693 during business hours (Tue–Sat, 9 AM–5 PM) to book your appointment.
No — you can check out as a guest. Creating an account helps track orders and save your details for faster checkout.
Salon Services
We provide haircuts, hair coloring, styling, men’s grooming, nail services, hair extensions, updos, and wedding hairstyling at our Irvine salon.
Yes! Our team specializes in updos, wedding hairstyling, and event looks to make your day unforgettable. Call or text us to book a consultation.
Appointments can be scheduled by calling or texting (949) 551-6693. Online booking is not yet available.
Walk-ins are welcome if a stylist is available. We recommend booking ahead to secure your preferred time.
Online Orders
Orders are processed within 1–2 business days. Delivery time depends on your location and shipping option.
We ship with USPS and UPS for reliable service.
Currently, we only ship within the United States.
Yes, if your order has not shipped. Please contact us immediately to request changes.
Returns & Exchanges
Unused and unopened products may be returned within 30 days of purchase.
Submit a return request with your order information.
Salon services are non-refundable. If you are unhappy, please reach out directly so we can resolve the issue.
Still Have Questions? We’re Here to Help!
If you have any more questions or need further clarification, we’re here to assist you.