Frequently Asked Questions
Account & Appointments
No account is required. Please call (949) 551-6693 during business hours (Tue–Sat, 9 AM–5 PM) to book.
No—you can check out as a guest. Creating an account helps you track orders and save details for faster checkout.
Salon Services
We offer haircuts, hair color, styling, men’s grooming, nail services, hair extensions, updos, and bridal/special event services in Irvine.
Yes. We offer bridal hair & makeup, updos, and special event styling. Please call (949) 551-6693 to schedule.
Please call (949) 551-6693 to book. Online booking is not available at this time.
Walk-ins are welcome when available, but appointments are recommended for your preferred time.
Online Orders
Orders are typically processed within 1–2 business days. Delivery time depends on your location and shipping method.
We ship with USPS and UPS (carrier selection depends on package and destination).
Currently, we only ship within the United States.
If your order hasn’t shipped yet, please contact us immediately and we’ll do our best to help.
Returns & Exchanges
Returns are accepted for eligible items per our Return Policy. Items must be unused and in original condition.
Contact us with your order number and reason for return. We’ll reply with instructions.
Salon services are not refundable once completed. If there’s an issue, please contact us right away so we can make it right.
Still Have Questions? We’re Here to Help!
If you need help with salon services or online orders, choose the option below.