Returns & exchanges
Free returns for 30 days
On unopened items, from the day your order arrives. Return shipping is on us.
Request a return01
Request it online
Sign in with the email you ordered with, open the order and choose Request return. We email you a one-time code, so there is no password.
02
We review it
We look at every request within one business day and email you a free return label.
03
Send it back
Pack the unopened items, attach the label and drop it off.
Final sale
These can’t be returned, even unopened:
Clearance items: Last Chance, Sale and Clothing
Aerosols (sprays and foams in pressurized cans)
Free gifts
Gift cards
Full details are in our return policy.
Arrived damaged?
Tell us within 7 days of delivery and we’ll refund or replace it, final sale or not.
Contact us